1 Introduction to StepChange Debt Charity

2 StepChange About Debt

3 StepChange Referring a Tenant

4 Case Studies StepChange

Alcohol and Drug Awareness

Alcohol Awareness for Managers

Amphetamine Awareness for Managers

An Introduction to Section 20

Anti Money Laundering Introduction for Housing Associations

Anti Money Laundering Regulated Activities

Anti Social Behaviour for Community Safety Officers

Anti Social Behaviour for General Employees

Applying for Universal Credit

Asbestos Awareness

Asbestos Awareness for Social Housing

Assistive Technology

Bespoke Business Documents

Bid Writing

Black Lives Matter

Black Lives Matter for Business

Bribery Act

Bribery Act for Social Housing

Business Innovation and Growth

Cannabis Awareness for Managers

CDM Contractor Management

CDM for Client and Managing Agents

Chair Lead and Manage Meetings

Cocaine Awareness for Managers

Coding in the Digital Marketplace

Complaints Handling

Coronavirus and Working from Home

Coronavirus and Working in the Hotel Sector

Coronavirus and Working in the Office Environment

Coronavirus and Working in the Restaurant Sector

Coronavirus and Working in the Retail Sector

Coronavirus Awareness

COSHH

Credit Brokerage Accreditation

CRM an Introduction

Customer Service for Housing Associations

Customer Service General

Customer Service Techniques

Data Protection

Dealing with Grievance Issues

Dealing with Performance Issues

Delivering a Media Pitch

Digital and Social Media Strategies

Digital Etiquette and Citizenship

Driver Safety

Drugs and Young People

e-Office Safety Mobile Pro

e-Office Safety Pro

e-Office Safety Pro No Assessment

e-Start

Ecstasy Awareness for Managers

Effective Communication

Equality and Diversity

Equality and Diversity Foundation

Estate Management

Ethical Values and Code of Conduct

File Naming Conventions

Financial Management and Budgeting

Fire Safety

First Aid

Food Safety – An Introduction

Food Safety – Chilling

Food Safety – Cleaning

Food Safety – Cooking

Food Safety – Cross Contamination

Food Safety – Final Quiz

Functional Skills Maths 2D Shapes

Functional Skills Maths 3D Shapes

Functional Skills Maths Charts

Functional Skills Maths Data

Functional Skills Maths Decimals

Functional Skills Maths Fractions

Functional Skills Maths Probability

Functional Skills Maths Ratios

Functional Skills Maths Scale

GDPR Awareness

GDPR Customer Service

General Security

Guest Complaints

Guest Name Usage

Health and Safety for Managers

Health and Safety Induction

Heroin Awareness for Managers

Home and Mobile Working

Home Ownership

Housing Associations

How to Manage an Office Facility

How to Write an Effective CV

Implementing the GDPR

Induction for Social Housing

Information Systems

Internal Training Coach Trainer

Internal Training Curriculum Developer

Internal Training Distributor

Internal Training Financial Auditor

Internal Training Quality Assurer

Internal Training Super Admin

Introduction to CDM

Introduction to Fundraising

Introduction to Governance

Introduction to Governance for SHPs

Introduction to Marketing

Introduction to Project Management

Introduction to Regulatory Framework

ISO 14001 Environmental Management Systems

ISO 27001 Information Security Management Systems

ISO 50001 Energy Management Systems

ISO 9001 Quality Management Systems

ISO Advanced

ISO Beginners

IT Security

Laboratory Safety and Ergonomics

Law and Journalism

Learning Techniques

Legal High Awareness for Managers

Legal Issues Concerning Media Assets

Legionella Awareness

LGBT Awareness

Lone Working

Managing Attendance

Managing Conflict and Resilience In Action

Managing Conflict and Resilience Introduction

Managing Disciplinary Issues

Managing Performance

Managing your Digital Footprint

Manual Handling

Mental Health Refresher

Mental Wellbeing and Mindfulness

Microaggressions in the Workplace

Microsoft Excel in 30 Minutes

Microsoft PowerPoint in 15 Minutes

Microsoft Word in 15 Minutes

Modern Slavery

Money Laundering

Money Management and Responsibilities

Negotiating Skills Quiz

Note Taking at Interviews

Open eLMS Creator Session 1 Understanding what makes great e-learning

Open eLMS Creator Session 2 Scripting and the information design of an e-learning project

Open eLMS Creator Session 3 Search and edit images to the correct size

Open eLMS Creator Session 4 Start to Create an e-Learning Session

Open eLMS Creator Session 5 Create buttons and interactivity in e-learning

Open eLMS Creator Session 6 Process videos using Adobe Media Encoder

Open eLMS Creator Session 7 Exporting the e-Learning

Organisational Structures

Organising Events

People Management

Preparing a Media Proposal

Preparing a Media Proposal Workbook

Preparing for a Job Interview

Presenting Skills Final Quiz

Prevent Strategy

Problem Solving in Business

Psychologically Informed Environments

Public Relations Tools and Activities

Risk Assessment

Safe Working from Home and Office

Safeguarding Adults

Safeguarding Children

Scriptwriting for e-Learning

Search Engine Optimisation

Section 20 Intro for Leaseholder Staff

Social Media and Journalism

Social Media Usage

Storyboarding for Media Creation

Stress

Team Supervision

Telephone Courtesy

Tenancy Management

Time Management

Treating Customers Fairly – Finance

Unconscious Bias

Understanding Business Markets

Understanding Financial Controls

Understanding the Payment Card Industry Data Security Standard

Universal Credit Children and Childcare

Universal Credit Health Conditions and Disabilities

Universal Credit Housing

Universal Credit How Do I Claim

Universal Credit Self Employment

Universal Credit Working

Value for Money in Social Housing

Volatile Substances Awareness for Managers

Welfare Reform Landlords

Welfare Reform Tenants

What is Universal Credit

Working at Heights

Writing a Good Story

Writing a Proposal

Writing an Effective Press Release

Written Communication