FAQs: General Features
The following is a list of frequently asked questions about the company and its product: Open eLMS.
Accessibility and Ergonomics
What measures are taken to improve accessibility and ergonomics in Open eLMS LXP?
Open eLMS adheres to the standard accessibility requirements (Websites and Mobile Applications) (No. 2), Accessibility Regulations 2018, and WCAG 2.1, etc., but the company's commitment to accessibility does not stop there. The Open eLMS suite of services has been designed by qualified ergonomists to be the ultimate in ease of use.
Ergonomics brings great additional benefits for all users of the system; it is not just a commercially wise move, it is also the right thing to do.
Accessibility Audit
What AA accessibility compliance features are there in the Open eLMS LXP?
Open eLMS is regularly audited (every 6 months) against AA accessibility standards. The system is designed with accessibility in mind, measures taken include:
- Use of accessible frameworks - enable adaptive interfaces and mobile interoperability
- Assistive navigation/controls, the learning system does not rely on drag and drop etc
- Use of alt text and labels throughout the system for screen readers
- Contrast colours are used with background and foreground images
- Mobile adaptive interfaces - use of hamburger menu etc for the learner on smartphones
Adaptive Framework
Is it possible to customise the Look and Feel of the LMS/LXP?
Open eLMS uses an adaptive PHP framework which adapts text size etc. dependent upon system settings and the device to aid legibility.
The colour of the screen can be customised from a dark to light interface.
Accessibility is a core ergonomics principle Open eLMS adheres to. A copy of the latest accessibility audit can be supplied. The audit is biannual and addresses any issues concerning WCAG 2.1 at conformance level AA.
Accessibility by design is also part of the core engineering principles which are inherent as a core engineering principle in the company's 'Secure Engineering Policy manual' to which all coders attest and are trained on.
The company continuously strives to add accessibility features and plugins, such accessibility features built into the Open eLMS product since the beginning of 2020 include:
- AI to add voice to text
- The use of AI to translate audio to one of 27 different languages
- The implementation of the Recite accessibility toolbar as an option via an API link
For more details see the company's accessibility statement here https://www.e-learningwmb.com/page/accessibility-statement-open-elms.
Mobile App
Can users access the Open eLMS system via a mobile app?
Users can access Open eLMS offline or online via the Open eLMS App. The app allows users to run elearning offline, data is then synchronised when an internet connection is then restored.
Assistive Navigation
Does the Open eLMS LXP support assistive navigation to allow keyboard-only users to move through pages easily?
Open eLMS uses accessible frameworks and is regularly audited to ensure assistive navigation is possible allowing keyboard only users to move through pages easily (results from the last audit can be made available on demand).
The company continuously strives to add accessibility features and plugins, such accessibility features built into the Open eLMS products since the beginning of 2020 include:
- AI to add voice to text
- The use of AI to translate audio to one of 27 different languages
- The implementation of the Recite accessibility toolbar as an option via an API link
Open eLMS's accessibility statement is available on the company's website at https://openelms.com/accessibility-statement/
Assistive Technologies
Is the Open eLMS LXP platform and content fully accessible and work with assistive technologies (including closed captions and ReciteMe)?
The platform and content is fully accessible and works with assistive technologies (including closed captions and ReciteMe). Open eLMS uses accessible frameworks and is regularly audited for accessibility.
Cross Browser Compatibility
Can users view an enrolled course via any browser: E.g. Chrome/Brave, Edge, etc.?
The client Open eLMS build will be subjected to daily automated testing on all browsers via TestProject. Browser testing is also a feature of the manual release process. A test script will be produced specifically for this project and ran through the company's ISO 20000 certified release process prior to any software release.
Mobile Access
Does Open eLMS provide a good user experience across different modalities and devices?
The learning system works independently of Operating System (e.g. iOS, Android, Windows (7 onwards)). The interface is adapted to mobile devices with minimal interface changes (e.g. toolbar functionality is brought into a hamburger menu and selection tiles are made larger, etc.).
Note that elearning use works the same way on a mobile as a large screen since the Open eLMS Creator is designed to produce elearning that complies with IOS design guidelines for mobile devices.
Plug-ins
Is the Open eLMS LXP accessible and inclusive?
The company continuously strives to add accessibility features and plugins, such accessibility features built into the Open eLMS product since the beginning of 2020 include:
- AI to add voice to text
- The use of AI to translate audio to one of 27 different languages
- The implementation of the Recite accessibility toolbar as an option via an API link