FAQs: Learner

Alerts & Notifications

How can announcements and messages be managed in Open eLMS?

Messaging appears on the learner's homepage. A bell ringing icon alerts users to investigate notifications further.

Authentication

Can authentication be limited by IP address in Open eLMS?

Different users can be authenticated in different ways. This can be carried out on a company/department level or limited to allowing access to certain locations (IP whitelists/blacklists).

Is Single Sign-On (SSO) supported by Open eLMS?

SSO is available via SAML by default, other authentication methods available if required to handle all cases. Open eLMS by default uses SAML for SSO but can work with any standard to enable single sign-on. SSO login can integrate the data to 'lock out' any users with certain characteristics, redirecting them to login via a password.

Is Two-Factor Authentication supported by Open eLMS?

Open eLMS can implement 2 Factor Authentication (via Google/Microsoft etc. Authenticator), out of the box (i.e. a standard configuration option) to allow parties external to Defra to login via the standard Authenticator app.

Badges

How can learners view badges and verify their accomplishments in Open eLMS?

Badges are clearly displayed on a learner's progress tab. This information can be easily referenced via the website or app.

Bookings

Are booking reminder emails supported in Open eLMS?

When bookings are made, reminders are sent to all parties (managers and learners). The system is provided with a default list of emails which 'push' users through the system and send automated reminders when needed. These emails can be customised, turned on/off, and copied into managers. These emails with joining instructions are sent when the meetings are made, and an hour before the event is about to start. Events can also be set up to be exported to MS Outlook/GSuite calendars. All invites automatically include Teams instructions if selected by the manager or curriculum developer setting up the event (the session is also automatically recorded and accessed on the individual's e-portfolio at any time).

Is there a self-service course booking system available in Open eLMS?

Curriculum developers and managers can set up courses which learners can select to enroll on to. The self-service booking system can be set up with a venue, numbers of attending, cost, user discounts, management approval for bookings, etc. Trainee's can select bookings to enrol on to, these can be in-person events or webinars.

Is self-service training available in Open eLMS?

Any learning resource, lesson or event can be a self service item - i.e. it is not assigned but rather appears on the learner's interface as an enrollable item which can be searched for and selected (using the standard learner search tools and filters highlighted below). Rules governing the cost (client discount), whether management approval is needed, which departments, groups or individuals can enrol and what prerequisite training is required can all be defined. There is even a query builder which allows administrators to combine conditions to allow enrolling (e.g. if person x is in department y AND it has more than CPD points for leadership etc.)