Frequently Asked Questions
Find quick answers to common questions. For more detailed guidance, please visit our Knowledgebase.
Help & Support Directory
Select a category to find information on system administration, integrations, content development, reporting, and more.
Administrator
Guidance on system setup, user management, and global configuration.
Curriculum Developer
Support for scheduling, enrolments, content management, and learning pathways.
Emails
Information on automated notifications, reminders, and communication settings.
Integration
Details on third-party integrations, including Microsoft Teams, Go1, and Anders Pink.
Learner Interface
How to customise the learner experience and tailor your system interface.
Management Issues
Support for training approvals, team reporting, and management oversight.
Open eLMS Classroom
Support for webinars, virtual events, and blended learning environments.
Reporting & Exporting
Insights into dashboards, data exports, and Power BI integration.
eLearning Creation
Support for AI-powered course creation, video presenters, and content generation.
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