Beverages Specialised Seller
32 eLearning modules · CPD Certified · SCORM
This course provides specialised beverage sellers with the essential skills to excel in their unique retail environment, ensuring legal compliance and driving business success. You will master critical legal requirements for alcohol sales, including regulations for minors, vital for protecting your licence. It also develops expertise in persuasive sales argumentation, effective product demonstrations, and providing expert advice on food and drink pairings or beverage preparation. You will learn to transform customer complaints into loyalty, prevent shoplifting, and manage orders efficiently, ensuring operational excellence and enhanced customer satisfaction.
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What this lesson contains
Applying Alcoholic Beverage Sales Regulations
Enforcing Alcohol Regulations for Minors
Data Protection, Health, Safety, and Compliance EssentialsPreview not available
Transforming Disgruntled Customers - Effective Complaint Handling for LoyaltyPreview not available
Preventing Shoplifting for Beverages Specialised SellersPreview not available
Provide Customer Follow-up Services for Beverages Specialised SellersPreview not available
Characteristics of Services for Beverages Specialised SellersPreview not available
Characteristics of ProductsPreview not available
Sales Argumentation for Beverages Specialised SellersPreview not available
Advise Customers on Food and Drinks PairingPreview not available
Advise Customers on the Preparation of BeveragesPreview not available
Mastering Sales PresentationsPreview not available
Carry Out Order Intake for Beverages Specialised SellersPreview not available
Demonstrating Product Features for Beverages Specialised SellersPreview not available
Active Selling for Tobacco Specialised SellersPreview not available
Visual Merchandising BasicsPreview not available
Assisting Customers for Promotions Demonstrators in RetailPreview not available
Professional Communication for Business AdministratorsPreview not available
Product Characteristics for Specialised Sellers in the Beverage IndustryPreview not available
Carry Out Products Preparation for Beverages Specialised SellersPreview not available
Handling Sensitive Products for Beverages Specialised Sellers in RetailPreview not available
Maintain Store Cleanliness for Beverages Specialised SellersPreview not available
Stocking Shelves for Beverage Specialised SellersPreview not available
E-commerce Systems for Beverages Specialised SellersPreview not available
Apply Numeracy Skills for Beverages Specialised SellersPreview not available
Examine Merchandise for Beverages Specialised SellersPreview not available
Stock Control & ReplenishmentPreview not available
Issue Sales InvoicesPreview not available
Handling Transactions & Cash HandlingPreview not available
Organizing Storage Facilities for Beverages Specialised SellersPreview not available
Planning Aftersales Arrangements for Beverage Specialised SellersPreview not available
Processing Refunds for Beverages Specialised SellersPreview not available