Computer Games, Multimedia and Software Specialised Seller
36 eLearning modules · CPD Certified · SCORM
This comprehensive course equips specialised sellers with the essential skills to excel in the dynamic computer games, multimedia, and software retail sector. You will master product characteristics, understand video game functionalities and market trends, and learn to confidently demonstrate complex features. Develop expertise in persuasive sales argumentation, effective complaint handling, and post-purchase customer support to build loyalty. The training also covers crucial retail operations, including multimedia system setup, product preparation, order intake, and compliance with data protection and safety protocols, ensuring a professional and secure selling environment.
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What this lesson contains
Multimedia Systems for Specialized Sellers in Computer Games and Software
Video-Games Trends
Data Protection, Health, Safety, and Compliance EssentialsPreview not available
Transforming Disgruntled Customers - Effective Complaint Handling for LoyaltyPreview not available
Preventing Shoplifting for Specialized Sellers in Computer Games and SoftwarePreview not available
Customer Follow-up for Specialized Sellers in Software and GamesPreview not available
Characteristics of Services for Software and Multimedia SellersPreview not available
Characteristics of ProductsPreview not available
Sales Argumentation for Specialized Sellers of Computer Games and SoftwarePreview not available
Video-Games FunctionalitiesPreview not available
Mastering Sales PresentationsPreview not available
Carry Out Order Intake for Computer Games and Software SellersPreview not available
Product Preparation for Specialised Software and Game SellersPreview not available
Demonstrate Functionality of Video GamesPreview not available
Demonstrating Product Features for Specialized Sellers in Software and GamesPreview not available
Assisting Customers for Promotions Demonstrators in RetailPreview not available
Visual Merchandising BasicsPreview not available
Mastering Gaming Software SalesPreview not available
Sell Software Maintenance ContractsPreview not available
Sell Software Personal TrainingPreview not available
Selling Software ProductsPreview not available
Professional Communication for Business AdministratorsPreview not available
Product Characteristics for Specialised Sellers in Multimedia and SoftwarePreview not available
Maintaining Store Cleanliness for Specialised Sellers in MultimediaPreview not available
Stocking Shelves for Specialised Sellers in MultimediaPreview not available
ICT Software Specifications for Specialized Sellers in Computer Games and MultimediaPreview not available
Introduction to E-Commerce & Online RetailPreview not available
Office SoftwarePreview not available
Apply Numeracy Skills for Specialized Sellers in Computer Games and SoftwarePreview not available
Examine Merchandise for Specialized Sellers in Computer Games and SoftwarePreview not available
Stock Control & ReplenishmentPreview not available
Issue Sales InvoicesPreview not available
Handling Transactions & Cash HandlingPreview not available
Organizing Storage for Specialized Sellers of Games and SoftwarePreview not available
Aftersales Planning for Software and Multimedia SellersPreview not available
Process Refunds for Sellers of Software and MultimediaPreview not available