Food and Beverage Team Member
45 eLearning modules · CPD Certified · SCORM
This comprehensive course equips food and beverage team members with the essential skills to excel in diverse hospitality settings, including bars, cafes, restaurants, hotels, and conference centres. You will master professional service standards, UK legal requirements for food safety, hygiene, and health and safety, alongside crucial allergen awareness. Develop strong product knowledge, effective communication techniques, and sales strategies to enhance the customer experience. The course also covers secure transaction handling, efficient equipment operation, stock management, and teamwork, ensuring you can confidently deliver high-quality service and contribute effectively to business success.
Organisation lifetime use, unlimited users (no editing)£899.97
Organisation annual use, unlimited users (editable)£599.97
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What this lesson contains
Business Standards for the Service of Food and Beverages for Food and Beverage Team Members in Hospitality
Product Knowledge for Food and Beverage Team Members in Hospitality
Maximising Sales and Customer Experience for Food and Beverage Team Members in HospitalityPreview not available
Customer Service in HospitalityPreview not available
Food Safety & Hygiene BasicsPreview not available
Health and Safety Legislation for Food and Beverage Team Members in HospitalityPreview not available
Allergen AwarenessPreview not available
Equipment Use for Food and Beverage Team Members in HospitalityPreview not available
Processes for Handling Transactions and Payments Securely for Food and Beverage Team Members in HospitalityPreview not available
Working as Part of a Hospitality TeamPreview not available
Managing Equipment and Technology Faults for Food and Beverage Team Members in HospitalityPreview not available
Professional Communication for Food and Beverage Team Members in HospitalityPreview not available
Planning and Prioritising for Food and Beverage Team Members in HospitalityPreview not available
Managing Stock Availability for Food and Beverage Team Members in HospitalityPreview not available
Stock Management and Rotation (FIFO) for Food and Beverage Team Members in HospitalityPreview not available
Handling Customer Complaints in HospitalityPreview not available
Accessing Product and Process Information for Food and Beverage Team Members in HospitalityPreview not available
Using Feedback to Maximise Performance for Food and Beverage Team Members in HospitalityPreview not available
Professional Standards for F&B Team Members in HospitalityPreview not available
Managing Waste in Food ServicePreview not available
Equity, Diversity and Inclusion for Food and Beverage Team Members in HospitalityPreview not available
Introduction to Bar & Beverage ServicePreview not available
Weights and Measures Legislation for Food and Beverage Team Members in HospitalityPreview not available
Food Safety Inspections for Food and Beverage Team Members in HospitalityPreview not available
Identifying Organisation Types for Food and Beverage Team Members in HospitalityPreview not available
Serving Food and Beverages for Team Members in HospitalityPreview not available
Increasing Sales and Improving Experience for Food and Beverage Team Members in HospitalityPreview not available
Tailoring Communication for Food and Beverage Team Members in HospitalityPreview not available
Health & Safety in Kitchens & Front of HousePreview not available
Health and Safety InductionPreview not available
Safe Service - Induction Training for Food and Beverage EmployeesPreview not available
Handle Transactions and Payments Securely for Food and Beverage Team Members in HospitalityPreview not available
Teamwork for Timely Service for Food and Beverage Team Members in HospitalityPreview not available
Managing Service Issues for Food and Beverage Team Members in HospitalityPreview not available
Mastering Time ManagementPreview not available
Maintain and Rotate Stock for Food and Beverage Team Members in HospitalityPreview not available
Reporting Equipment Faults for F&B Team Members in HospitalityPreview not available
Introduction to Front of House ServicePreview not available
Keeping up to Date with Changes for Food and Beverage Team Members in HospitalityPreview not available
Using Feedback to Improve Performance for Food and Beverage Team Members in HospitalityPreview not available
Supporting EDI for Food and Beverage Team Members in HospitalityPreview not available
Team Briefing and Feedback for Food and Beverage Team Members in HospitalityPreview not available
Wellbeing and Professional Development for F&B Team Members in HospitalityPreview not available
Commercial Awareness for Food and Beverage Team Members in HospitalityPreview not available
Professional Standards for Food and Beverage Team Members in HospitalityPreview not available