Jewellery and Watches Specialised Seller
43 eLearning modules · CPD Certified · SCORM
This course equips specialised sellers with comprehensive expertise in luxury jewellery and watches. You will master the technical attributes of precious metals, gemstones, diamonds, and timepieces, alongside understanding manufacturing processes and product categories. Develop persuasive sales argumentation skills to effectively communicate product benefits to high-value clients. The programme also covers essential practical skills, including preparing, cleaning, adjusting, and performing minor repairs on jewellery, as well as changing watch batteries. You will learn about e-commerce systems, maintaining store cleanliness, and securely stocking displays, ensuring exceptional customer service and efficient retail operations in specialised shops.
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What this lesson contains
Product Characteristics for Jewellery and Watches Specialised Sellers
Jewellery Processes for Specialised Sellers in Jewellery and Watch Retail
Jewellery Product Categories for Specialised Sellers in Jewellery and WatchesPreview not available
Sales Argumentation for Jewellery and Watches Specialised SellersPreview not available
Characteristics of ProductsPreview not available
Characteristics of Services for Jewellery and Watches Specialised SellersPreview not available
E-commerce Systems for Jewellery and Watches Specialised SellersPreview not available
Identifying Diamond Characteristics for Specialised Sellers in Jewellery RetailPreview not available
Identifying Watch Types for Specialised Sellers in Jewellery RetailPreview not available
Carry out Products Preparation for Jewellery and Watches Specialised SellersPreview not available
Repairing Jewellery for Specialised Sellers in Jewellery RetailPreview not available
Changing Watch Batteries for Jewellery and Watches Specialised SellersPreview not available
Adjusting Jewellery for Specialised Sellers in Jewellery and Watch RetailPreview not available
Maintain Store Cleanliness for Jewellery and Watches Specialised SellersPreview not available
Stocking Shelves for Jewellery and Watches Specialised SellersPreview not available
Maintaining Jewels and Watches for Specialized Sellers in JewelleryPreview not available
Handling Sensitive Products for Specialised Sellers in Jewellery and WatchesPreview not available
Examine Merchandise for Jewellery and Watches Specialised SellersPreview not available
Stock Control & ReplenishmentPreview not available
Apply Numeracy Skills for Jewellery and Watches Specialised SellersPreview not available
Reading Hallmarks for Specialised Sellers in Jewellery and WatchesPreview not available
Calculating Value of Gems for Jewellery and Watches Specialised Sellers in RetailPreview not available
Estimating Maintenance Costs for Specialised Sellers in Jewellery and WatchesPreview not available
Estimating Value of Used Jewellery and Watches for Specialised SellersPreview not available
Providing Information on Carat Rating for Jewellery and Watches Specialised SellersPreview not available
Handling Transactions & Cash HandlingPreview not available
Organising Storage Facilities for Jewellery and Watches Specialised SellersPreview not available
Managing Exchanges and Refunds for Retailers in RetailPreview not available
Issue Sales InvoicesPreview not available
Planning Aftersales Arrangements for Jewellery and Watches Specialised SellersPreview not available
Transforming Disgruntled Customers - Effective Complaint Handling for LoyaltyPreview not available
Data Protection, Health, Safety, and Compliance EssentialsPreview not available
Follow-up Services for Jewellery and Watches Specialised SellersPreview not available
Preventing Shoplifting for Specialised Sellers in Jewellery and WatchesPreview not available
Advise Customers on Jewellery and Watches for Specialised SellersPreview not available
Handling Jewellery and Watches Insurance Claims for Specialised SellersPreview not available
Assisting Customers for Promotions Demonstrators in RetailPreview not available
Professional Communication for Business AdministratorsPreview not available
Customer Service FundamentalsPreview not available
Visual Merchandising BasicsPreview not available
Carry Out Order Intake for Jewellery and Watches Specialised SellersPreview not available
Mastering Sales PresentationsPreview not available
Demonstrating Product Features for Specialised Sellers in Jewellery and WatchesPreview not available