Tobacco Specialised Seller
30 eLearning modules · CPD Certified · SCORM
This comprehensive course equips tobacco specialised sellers with the essential skills to excel in retail. You will master persuasive selling techniques, effectively demonstrating products and advising customers on electronic cigarettes, while also developing strategies to transform complaints into loyalty and provide excellent after-sales support. Crucially, the programme covers enforcing tobacco sales regulations, preventing sales to minors, and implementing robust shoplifting prevention and security protocols. Furthermore, you will learn essential data protection, health, safety, and compliance practices, alongside visual merchandising basics to enhance the customer journey and drive business growth.
Questions about our courses? Ask our assistant, for example “What is the difference between Adult Care Worker and Adult Care Worker UK?”
What this lesson contains
Enforcing Tobacco Sales Regulations
Data Protection, Health, Safety, and Compliance Essentials
Transforming Disgruntled Customers - Effective Complaint Handling for LoyaltyPreview not available
Shoplifting Prevention for Tobacco Specialised SellersPreview not available
Customer Follow-up Services for Specialised Sellers in Tobacco RetailPreview not available
Characteristics of Services for Tobacco Specialised Sellers in Tobacco RetailPreview not available
Characteristics of ProductsPreview not available
Sales Argumentation for Tobacco Specialised SellersPreview not available
Advise Customers on Electronic CigarettesPreview not available
Active Selling for Tobacco Specialised SellersPreview not available
Carry Out Order Intake for Specialised Sellers in the Tobacco IndustryPreview not available
Demonstrating Product Features for Tobacco Specialised SellersPreview not available
Visual Merchandising BasicsPreview not available
Assisting Customers for Promotions Demonstrators in RetailPreview not available
Professional Communication for Business AdministratorsPreview not available
Product Characteristics for Tobacco Specialised SellersPreview not available
Tobacco BrandsPreview not available
Product Preparation for Tobacco Specialised SellersPreview not available
Handling Sensitive Products for Tobacco Specialised Sellers in RetailPreview not available
Maintain Store Cleanliness for Tobacco Specialised SellersPreview not available
Stocking Shelves for Tobacco Specialised Sellers in Tobacco RetailPreview not available
E-Commerce Systems for Tobacco Specialised SellersPreview not available
Apply Numeracy Skills for Tobacco Specialised Sellers in RetailPreview not available
Examine Merchandise for Tobacco Specialised SellersPreview not available
Stock Control & ReplenishmentPreview not available
Issuing Sales Invoices for Tobacco Specialised SellersPreview not available
Handling Transactions & Cash HandlingPreview not available
Organise Storage Facilities for Tobacco Specialised SellersPreview not available
Plan Aftersales Arrangements for Tobacco Specialised SellersPreview not available
Process Refunds for Tobacco Specialised SellersPreview not available