Basic IT & Digital Systems for Retail/Admin

Basic IT & Digital Systems for Retail/Admin

This course equips you with the essential digital tools and systems used in modern UK retail and office environments. You will confidently identify and handle workplace hardware and software, including the system unit, and master essential office productivity applications, file management, and cloud working. Learn to navigate retail-specific systems such as EPOS and inventory control. The course also covers effective digital communication, from email to collaboration with Teams, and critically, how to apply data security principles, create strong passwords, and understand UK GDPR, ensuring safe and effective digital operations.