CPD Certified

Characteristics of Services for Building Materials Sellers

This course helps building materials sellers master the essential intangible aspects of their offering. You will learn to analyse service application, function, and support, understanding how these elements create significant value beyond the physical product. Develop the expertise to differentiate your professional knowledge and advice, moving beyond mere product features. This enables you to provide high-value professional consultations and effective project support, enhancing client satisfaction and fostering stronger relationships. By leveraging these service characteristics, you will significantly improve sales performance and create a distinct competitive advantage in the market.

Course Details

  • Format: SCORM-compliant ZIP file
  • Licence: No restrictions
  • Price: Free
  • Compatible with any SCORM LMS
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