Communication Skills in Care Settings

Communication Skills in Care Settings

This course helps you master essential communication techniques for providing high-quality, person-centred care in the UK adult social care sector. You will learn to apply the 6Cs to your daily interactions, building trust and effectively supporting individual wellbeing. Develop skills in active listening, understanding non-verbal cues, and adapting your verbal and written communication for diverse needs, including those with visual impairment or dementia. The course also covers identifying and overcoming physical and emotional barriers, maintaining professional boundaries, confidentiality, and navigating difficult conversations, all while aligning your practice with the Care Certificate and the Mental Capacity Act.