CPD Certified

Facilitating Successful Conference Calls

This course guides you through the essential steps for initiating and leading productive conference calls. You will learn how to effectively prepare for a call, including identifying participants and their roles, and setting a clear agenda to keep discussions focused. The course also covers choosing the right technology, managing participants to ensure smooth interaction, and confidently handling any technical issues that may arise. By understanding how to encourage active participation, you will be able to facilitate engaging and successful virtual meetings, improving communication and collaboration within your team.

Course Details

  • Format: SCORM-compliant ZIP file
  • Licence: No restrictions
  • Price: Free
  • Compatible with any SCORM LMS
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