CPD Certified

Fair Outcomes and KYC for Financial Services Administrators in Finance

This course is designed for financial services administrators, focusing on the essential principles of Treating Customers Fairly (TCF) and Know Your Customer (KYC). You will gain a comprehensive understanding of these crucial concepts to ensure full regulatory compliance within the UK financial services sector. Learn practical skills to effectively identify vulnerable customers and implement appropriate, reasonable adjustments. This will enable you to deliver exceptional service and consistently achieve positive outcomes for all customers, enhancing your professional capabilities and contributing to your organisation's integrity.

Course Details

  • Format: SCORM-compliant ZIP file
  • Licence: No restrictions
  • Price: Free
  • Compatible with any SCORM LMS
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