Introduction to Administration Support

Introduction to Administration Support

This course provides an essential introduction to professional administrative support in a UK office environment. You will master core duties, learning to organise tasks efficiently through effective time and diary management, and prioritising your workload. Develop strong communication skills, including professional telephone etiquette and writing effective business emails, to make a great first impression. The course also covers the importance of record keeping, organising digital and physical filing systems, and managing data protection in line with UK GDPR. Gain the confidence to support a productive and compliant workplace.