CPD Certified

Planning Aftersales Arrangements for Motor Vehicles Specialised Sellers in Car Retail

This course helps specialised motor vehicle sellers master the art of planning aftersales arrangements. You will learn to effectively coordinate vehicle delivery processes and manage the technical setup of motor vehicles. Develop and implement robust long-term service agreements to ensure high levels of customer satisfaction. The course focuses on bridging the crucial gap between the final sale and the customer's first drive through professional planning and improved internal coordination, leading to seamless aftersales arrangements that enhance the overall customer experience in car retail.

Course Details

  • Format: SCORM-compliant ZIP file
  • Licence: No restrictions
  • Price: Free
  • Compatible with any SCORM LMS
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