CPD Certified

Product Characteristics for Bookshop Specialised Sellers

This course helps specialised bookshop sellers master the technical attributes of books and related products. You will learn to evaluate the materials used, assess different types of bindings and their implications, and analyse the functional features of various items. Developing this deep product knowledge enables you to provide expert, informed advice to customers. By understanding these characteristics, you can enhance your sales expertise, confidently answer queries, and guide customers effectively, ultimately improving their experience and boosting your retail performance.

Course Details

  • Format: SCORM-compliant ZIP file
  • Licence: No restrictions
  • Price: Free
  • Compatible with any SCORM LMS
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