CPD Certified

Product Usage Risk Analysis for ICT Business Analysts in Software Services

This course helps ICT Business Analysts in software services master the methodology for identifying and mitigating risks associated with how customers interact with ICT products. You will learn to assess environmental impacts relevant to product usage and accurately calculate the magnitude of identified risks. The programme then covers implementing effective safety measures, including developing clear warnings and establishing robust maintenance protocols. This ensures safer product usage, reduces potential issues for customers, and enhances overall service delivery within your organisation.

Course Details

  • Format: SCORM-compliant ZIP file
  • Licence: No restrictions
  • Price: Free
  • Compatible with any SCORM LMS
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