Provide ICT Support (ICT Help Desk Agent)
CPD Certified
Provide ICT Support (ICT Help Desk Agent)
Master the essential skills of an ICT help desk agent, from managing service requests to resolving complex technical incidents. Learn to navigate professional tools like Microsoft Exchange while providing top-tier technical assistance to colleagues and clients.
Course Details
- Format: SCORM-compliant ZIP file
- Licence: No restrictions
- Price: Free
- Compatible with any SCORM LMS