CPD Certified

Service Characteristics for Audio and Video Equipment Specialised Sellers

This course helps specialised sellers in the audio-visual industry master the art of explaining and selling essential technical services. You will learn to effectively communicate the value of services like installation, calibration, and ongoing support. By understanding the unique characteristics and value proposition of various AV technical services, you will develop strategies to identify diverse service applications, functions, and specific customer support requirements. This enables you to provide comprehensive, tailored service solutions, ensuring every customer receives a complete and professional offering that perfectly meets their needs.

Course Details

  • Format: SCORM-compliant ZIP file
  • Licence: No restrictions
  • Price: Free
  • Compatible with any SCORM LMS
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