Training and Supporting Stakeholders for Digital Support Technicians in Digital Services

Training and Supporting Stakeholders for Digital Support Technicians in Digital Services

This course equips Digital Support Technicians in Digital Services with the skills to effectively train and support colleagues and clients in using digital tools. You will master the art of designing structured training programmes and creating accessible digital resources, empowering users to excel. Learn to provide effective technical guidance and manage digital change across diverse UK workplace settings, ensuring everyone can confidently navigate and utilise essential digital services. This comprehensive approach helps foster a more digitally capable and productive environment.