Call-Centre Technologies for Customer Contact Centre Information Clerks
CPD Certified
Call-Centre Technologies for Customer Contact Centre Information Clerks
Master the essential hardware and software tools used in modern contact centres to streamline customer interactions. This course provides deep technical insights and practical workflows for information clerks to excel in a digital-first environment.
Course Details
- Format: SCORM-compliant ZIP file
- Licence: No restrictions
- Price: Free
- Compatible with any SCORM LMS