CPD Certified

Collecting Customer Feedback on Applications for ICT Business Development Managers in ICT

This course helps ICT Business Development Managers master the strategic process of gathering and analysing user data on applications. You will learn to derive meaningful insights from customer feedback, enabling you to drive significant application improvements. The programme focuses on bridging the gap between evolving customer needs and technical development teams by implementing structured feedback loops. By generating actionable insights, you will contribute directly to continuous application enhancement and sustainable business growth through data-driven strategies. This is crucial for ensuring your applications meet market demands effectively.

Course Details

  • Format: SCORM-compliant ZIP file
  • Licence: No restrictions
  • Price: Free
  • Compatible with any SCORM LMS
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