Communication Principles for Live Chat Operators in Online Assistance Services
CPD Certified
Communication Principles for Live Chat Operators in Online Assistance Services
Master the essential communication theories and practical techniques required to provide exceptional real-time customer support. Learn to build rapport, listen actively through text, and adjust your professional register to meet diverse customer needs.
Course Details
- Format: SCORM-compliant ZIP file
- Licence: No restrictions
- Price: Free
- Compatible with any SCORM LMS