Data Confidentiality for Call Centre Agents
CPD Certified
Data Confidentiality for Call Centre Agents
Master the principles of data protection to secure sensitive customer information and mitigate workplace risks. Learn to identify threats to confidentiality, integrity, and availability through practical call centre scenarios.
Course Details
- Format: SCORM-compliant ZIP file
- Licence: No restrictions
- Price: Free
- Compatible with any SCORM LMS