CPD Certified

Handle Rental Overdues

Master the professional process of identifying, managing, and resolving overdue rentals for household and personal goods. This course will equip you with effective strategies for handling overdue accounts and implementing professional resolution methods. You will learn to accurately calculate overdue rental fees and associated charges, and understand how to adjust inventory availability based on rental status. A crucial element is maintaining positive customer relationships, even in challenging situations, while diligently protecting business revenue. This training ensures you can navigate rental overdues efficiently and professionally, safeguarding both customer goodwill and financial stability.

Course Details

  • Format: SCORM-compliant ZIP file
  • Licence: No restrictions
  • Price: Free
  • Compatible with any SCORM LMS
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