CPD Certified

Implementing Strategic Planning for ICT Account Managers

This course equips ICT Account Managers with the essential skills to transform high-level corporate goals into practical, actionable account plans. You will learn how to effectively drive ICT sales and enhance service delivery by mastering strategic planning principles. The programme covers crucial aspects such as mobilising resources for key account initiatives and achieving vital stakeholder alignment to support your account objectives. By focusing on tactical execution, you will ensure successful account management, leading to improved long-term profitability and sustained client satisfaction within your ICT accounts.

Course Details

  • Format: SCORM-compliant ZIP file
  • Licence: No restrictions
  • Price: Free
  • Compatible with any SCORM LMS
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