Maintain Customer Records for ICT Account Managers

Maintain Customer Records for ICT Account Managers

This course empowers ICT Account Managers to master the art of organising and securing customer data effectively. You will learn to protect sensitive information, driving long-term business relationships within the ICT sector. The programme covers navigating and applying relevant privacy regulations, alongside understanding and utilising technical documentation for CRM systems and data management. By developing these skills, you will maintain a high-integrity CRM database, ensuring reliable business operations and fostering enduring client connections crucial for sustained success.