Multitasking for Call Centre Agents
CPD Certified
Multitasking for Call Centre Agents
Master the art of handling high-volume customer interactions by balancing simultaneous technical and interpersonal tasks. Learn to navigate complex software systems while maintaining rapport and prioritizing urgent needs without losing focus.
Course Details
- Format: SCORM-compliant ZIP file
- Licence: No restrictions
- Price: Free
- Compatible with any SCORM LMS