CPD Certified

Ordering Products for Sales Assistants in Retail

This course empowers retail sales assistants to master the entire end-to-end process of placing special orders for customers. You will learn to accurately capture precise customer specifications and skillfully handle bespoke or customised product requests, ensuring every detail is noted. The programme covers how to manage and incorporate specific customer provisions into the ordering process, alongside effectively managing supplier logistics. By developing these crucial skills, you will confidently oversee orders from initial request to final delivery, guaranteeing perfect and timely product delivery for all special orders. This ultimately enhances customer satisfaction and operational efficiency within your retail role.

Course Details

  • Format: SCORM-compliant ZIP file
  • Licence: No restrictions
  • Price: Free
  • Compatible with any SCORM LMS
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