CPD Certified

Provide Customer Follow-up Services for Live Chat Operators

Master the art of post-chat engagement to ensure every customer inquiry is resolved and recorded. Learn to manage ticketing systems, escalate complex issues, and build long-term loyalty through professional after-sales support.

Course Details

  • Format: SCORM-compliant ZIP file
  • Licence: No restrictions
  • Price: Free
  • Compatible with any SCORM LMS
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