CPD Certified

Selling Train Tickets for Railway Sales Agents in Rail Transport

This course equips railway sales agents with the essential skills needed to provide exceptional service at the railway counter. You will master ticket issuance, accurate fare calculation, and efficient seat reservation, ensuring a smooth experience for every customer. Learn to confidently navigate complex railway schedules and apply various discounts precisely, guaranteeing correct transactions. Furthermore, the course covers maintaining precise daily sales records, which is crucial for operational accuracy and accountability within rail transport. Develop the expertise to handle customer enquiries effectively and contribute to seamless daily operations.

Course Details

  • Format: SCORM-compliant ZIP file
  • Licence: No restrictions
  • Price: Free
  • Compatible with any SCORM LMS
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