Supporting EDI for Food and Beverage Team Members in Hospitality

Supporting EDI for Food and Beverage Team Members in Hospitality

Master the principles of equity, diversity, and inclusion (EDI) to provide exceptional service to every customer. This course equips you with a clear understanding of the Equality Act 2010 requirements, enabling effective application in a busy hospitality environment. You will learn to recognise and prevent workplace discrimination, covering protected characteristics like age, disability, race, and sex, along with direct and indirect discrimination. Develop skills to provide inclusive service, implement reasonable adjustments for accessibility, and confidently support a diverse and respectful team, fostering professional standards and accountability.