Select to organise a web demo to talk about the Open eLMS , Open eLMS Catalogue , Open eLMS Creator or Open eLMS Bespoke.
Support is available from 0800 to 1800 GMT from Monday to Friday via telephone, email and internet chat.
During this time any issues are aimed to be dealt with within 4 hours. Should this not be possible then issues are escalated to the programming team and prioritised accordingly:
- Trivial (expected delivery within a year)
- Minor (expected delivery within 6 months)
- Major (expected delivery within 1 month)
- Critical (expected delivery within 1 week)
- Blocker (expected delivery within 4 hours – max 1 day)
Access to the company’s support tracking system is available to clients only via login.
Telephone (Mainswitchboard): +44 (0)203 929 2051
Live Customer Support Channel: https://zoom.us/j/4989825429
Press link to access support knowledgebase
Else contact firstname.lastname@example.org for a free consultation or comparative quote.