FAQs: Integration

helpdesk > integration > how to > Anders Pink AI > Integrate Anders Pink AI with Open eLMS

Question

how to integrate anders pink ai with open elms?

Answer

Anders Pink gives Open eLMS the ability to integrate the very latest articles on topics related to subjects of your choice. These are curated using the Anders Pink AI engine, which are displayed seamlessly at the top of searches within Open eLMS.

Instructions

Anders Pink scans thousands of high quality sites and sources of your choice from around the web for you, delivering exactly what you want. You choose the topics, keywords, sites and sources. Create custom briefings on the topics you want to track. It updates every few hours: you don’t miss what matters.

Contact sales@openelms.com to get this activated on your account.

helpdesk > integration > how to > Go1 > Setup Go1 Integration in Open eLMS

Question

how to setup go1 integration in open elms?

Answer

Go1 is an eLearning content hub providing the world’s largest library of eLearning content directly into Open eLMS.

Instructions

Contact sales@openelms.com to get this activated on your account.

helpdesk > integration > how to > Google Analytics > Set up Google Analytics

Question

how to set up google analytics?

Answer

Open eLMS will automatically link with Google Analytics and track visits to your Open eLMS site.

Instructions

To achieve this link, code needs to be pasted into the configuration setup and activated with Open eLMS.

Follow these steps:

Enable Importing Playlist by logging into Open eLMS as an administrator and go to System Setup > Defaults > Configuration and change Enable Google Analytics to “true”.

Edit the Google Analytics code.

The Google Analytics code can be found by following the instructions below:

Sign in to your Analytics account.

Click Admin.

Select an account from the menu in the ACCOUNT column.

Select a property from the menu in the PROPERTY column.

Under PROPERTY, click Tracking Info > Tracking Code.

Copy this code and paste it into Open eLMS under the Google Analytics code configuration item.

For further details see https://emil-reisser-weston.atlassian.net/servicedesk/customer/portal/2/topic/6d5ed82e-bdc9-482f-97d8-35198be61447/article/50331914

helpdesk > integration > how to > Jamboard > Setting up Jamboard

Question

how to setting up jamboard?

Answer

Jamboards are Google’s whiteboard technology which enables students and teachers to share information and contribute to the learning sessions.

Instructions

Follow these steps to set up Google’s Jamboard on your shared lessons.

Login as an Administrator and go to System Setup > Defaults > Configuration.

Type jamboard into the Key filter.

Change the following keys:

allowJamboards

Description: This sets the Jamboard to be selectable for managers on lessons

Example value: True

GoogleJamboardClientId

Description:

Example value:

GoogleJamboardClientSecret

Description:

Example value:

JamboardTemplateFileId

Description:

Example value:

JamboardRedirectUrl

Description:

Example value:

This process is currently on hold awaiting completion of this feature by Google.

See https://emil-reisser-weston.atlassian.net/servicedesk/customer/portal/2/topic/6d5ed82e-bdc9-482f-97d8-35198be61447/article/51675141 for more details.

helpdesk > integration > how to > legacy data > Import Legacy Data

Question

how to import legacy data?

Answer

Often data will need to be imported from legacy systems. To do this we need to import the data and match the old learning to the new. This is partly a manual process since there is no way of automating the decision making process which decides which new course matches the content of the old.

Instructions

Follow these step-by-step instructions …

Login as an Administrator and navigate to System Setup > Learning > Learning Resource Maintenance (the labels can change with different versions but navigate to the equivalent page.)

Scroll to the bottom of the page and select the Import Legacy Course Data +Import option.

Download the spreadsheet and populate it following the instructions. Note that there are two tabs. The second tab is not used directly, rather this is a ‘look up’ table which is used to match the exact name of your course imports with the course IDs in Open eLMS.

This list is populated with courses in Open eLMS Catalogue by default. If you are use the catalogue then edit the values in column A to match the legacy course title you want to match any existing course to. You can also enter new courses in the system that you have created with the matching course IDs in the system. Remember Column A are the names used in your old system and Column B are your IDs in Open eLMS.

You can find course IDs in the learning Library as shown.

You can use the look up table to populate the first tab or as a reference tool.

Once the look up table is complete then populate the Import Details tab. To do this highlight cell C2 and input =LOOKUP(B2,’Lookup Table’!A:A,’Lookup Table’!B:B)

Then copy and paste C2 throughout column C so that C3 equals =LOOKUP(B3,’Lookup Table’!A:A,’Lookup Table’!B:B) etc.

Now populate the other columns with data from the legacy system (remember that Column B should hold all legacy course names.)

Columns D and E should hold data as DD/MM/YYYY, status is either Completed, Not Started or In Progress and scores are a percentage from 0 to 100.

Upload the file when completed and Save and Close to import the data. Try a test import first to make sure you are on the right track.

Highlight important information in a panel like this one. To edit this panel’s color or style, select one of the options in the menu.

See for more details – https://emil-reisser-weston.atlassian.net/servicedesk/customer/portal/2/topic/6d5ed82e-bdc9-482f-97d8-35198be61447/article/50659386

helpdesk > integration > how to > Moodle > Link Open eLMS with Moodle

Question

how to link open elms with moodle?

Answer

Linking Open eLMS with Moodle allows you to directly open and track Moodle courses within Open eLMS. This allows you to reuse libraries of existing content already hosted on your Moodle system.

Instructions

Setting up Open eLMS to link to MS Azure

To link the systems together, it is necessary to first create a SAML link between Open eLMS and Moodle. This can be done directly or via a third party authentication services such as OpenAthens.

Entering Moodle URL

Log into Open eLMS as an administrator and go to System Setup > Defaults > Configuration

Enter the values for the Moodle Link (this is the root folder of your installation).

Create Moodle Resources in the Library

Moodle resources can be created in the learning library for future use.

To do this select to add a learning resource.

And enter the ID of the Moodle Course.

You are now ready to assign, track and run your Moodle course directly from within Open eLMS.

Third party authentication services: Contact support@openelms.com to get this set up on your installation.

For further information see https://emil-reisser-weston.atlassian.net/servicedesk/customer/portal/2/topic/6d5ed82e-bdc9-482f-97d8-35198be61447/article/50462820

helpdesk > integration > how to > MS Teams > Link Open eLMS with MS Teams

Question

how to link open elms with ms teams

?

Answer

Linking Open eLMS with Microsoft Teams gives you the option of holding virtual lessons with learners and trainers using Microsoft’s video communication platform.

Open eLMS Setup Instructions

To link the systems together, it is necessary for the system administrator to enter the Client ID and Client Secret from Azure into Open eLMS.

Note the following can only be carried out by Open eLMS support staff:

Login to https://portal.azure.com

At the top of the screen select “Azure Active Directory” icon

Select “App registrations” on the left

Select “All applications” on the right and click on “Open eLMS” application

Select “Authentication” on the left

You will see a list of redirect URIs on the right – you need to add https://openelms.e-learningwmb.co.uk/{SITE}/teams to the list and click “Save”

Create Teams meetings using the Calendar Tool

Log into Open eLMS as an manager/coach/trainer and create an entry in the calendar.

When editing this entry you now have the option of adding a Microsoft Teams meeting.

Prior to running MS Teams you will need to ask Open eLMS to enable the Open eLMS Azure App for your site to the list of possible redirects.

See https://emil-reisser-weston.atlassian.net/l/cp/Q5JWhxn9 for more details.

helpdesk > integration > how to > Olak > Link Olark with Open eLMS

Question

how to link olark with open elms

?

Answer

Olark is a cloud-based live chat solution that enables businesses to interact with customers through their website. Linking Open eLMS with Olark gives users of Open eLMS instant contact with your first line of support.

Instructions

To link the systems together, it is necessary for the system administrator to enter the Olark Code into Open eLMS.

Getting the Olark Code

Login and copy the Olark Code as shown below.

Entering Olark Code and Activating Service in Open eLMS

Log into Open eLMS as an administrator and go to System Setup > Defaults > Configuration and enter the code into Script from Olark and turn Enable Olark code to “true”.

Using Olark

You don’t need to do anything else, Olark will automatically appear in the bottom corner of your Open eLMS installation after 10 minutes.

Highlight important information in a panel like this one. To edit this panel’s color or style, select one of the options in the menu.

For further details see https://emil-reisser-weston.atlassian.net/servicedesk/customer/portal/2/topic/6d5ed82e-bdc9-482f-97d8-35198be61447/article/50462783

helpdesk > integration > troubleshooting > tracking > Troubleshooting: eLearning course does not ‘Complete’

Question

why does the elearning course not set the complete status when finished?

Answer

Problem

Some learning creation tools (e.g. Adapt) rely on running in a separate popup window. This means that these courses do not track a completion status once closed.

Solution

Follow these steps to resolve the issue.

Login as an Administrator and locate the elearning module(s) in the library. Edit the elearning.

Scroll down till you locate the Launch player as popup checkbox in the elearning section and check it.

Run the elearning again as a trainee. When the course is closed it will track successfully.

Courses do not open in new windows by default, when adding any recent course from a third party supplier that uses Adapt then follow this method. Learning Pool and Me Learning are examples of two suppliers that this issue has been found with.

See https://emil-reisser-weston.atlassian.net/servicedesk/customer/portal/2/topic/6d5ed82e-bdc9-482f-97d8-35198be61447/article/55410703 for more details.