Course List
- All
- Data Protection and Security
- Functional Skills
- HR, Induction & General Business Skills
- Health & Safety
- Hospitality
- Housing & Construction
- Media
- Social
1 Introduction to StepChange Debt Charity
2 StepChange About Debt
3 StepChange Referring a Tenant
4 Case Studies StepChange
Absence Management for Managers_ Strategies for Effectively Managing Employee Attendance
Addressing Anti-Social Behavior_ Understanding and Responding to Incidents
Addressing Diverse Needs in Housing Promoting Inclusivity and Accessibility
Adult and child obesity
Advanced Data Protection Mastering Legislation and Best Practices
Agile Project Management Essentials
Alcohol and Drug Awareness
Alcohol Awareness for Managers
Allergy Management and Anaphylaxis Identifying and Responding to Allergic Reactions
AML and Anti-Terrorism for UK Gambling
AML and CTF Compliance Mastery
Amphetamine Awareness for Managers
Amplify Your Personal Impact
Amplifying Your Influence
An Introduction to Section 20
Anti Bribery and Corruption in Banking
Anti Money Laundering in Banking
Anti Money Laundering Introduction
Anti Money Laundering Regulated Activities
Anti Social Behaviour for Community Safety Officers
Anti Social Behaviour for General Employees
Anti-Bribery and Corruption
Anti-Money Laundering in Practice
Applying for Universal Credit
Armed Forces Covenant
Asbestos Awareness
Asbestos Awareness for Social Housing
Asking Better Questions
Assertiveness Unleashed Techniques for Effective Communication and Self-Expression
Assistive Technology
Avoiding Slips, Trips and Falls at Home
Banking and Financial Risks
Basics of Managing Rental Property
Bespoke Business Documents
Bid Writing
Bikeability Road Positions
Black Lives Matter
Black Lives Matter for Business
Bouncing Back from Setbacks
Breast and Prostate Cancer Awareness
Bribery Act
Bribery Act for Social Housing
Building Authentic Rapport
Building Rapport Mastering Connection
Business Continuity and BCP Essentials
Business Continuity and BIA Essentials
Business Continuity and Governance
Business Continuity and Human Factor
Business Continuity and IT Disaster Recovery
Business Continuity and Risk Management Essentials
Business Continuity Maintenance, Monitoring and Assurance
Business Continuity Testing Essentials
Business Innovation and Growth
Cannabis Awareness for Managers
Care Act
Care Act for Frontline Staff A Down-to-Earth Understanding
Care Certificate
CDM Contractor Management
CDM for Client and Managing Agents
Chair Lead and Manage Meetings
Charisma Unleashed Unveiling the Secrets of Personal Magnetism
Clear and Compelling Presentations
Climate change
Cocaine Awareness for Managers
Coding in the Digital Marketplace
Combating Hate Crime_ Promoting Understanding and Inclusivity
Complaints Handling
Comprehensive Understanding of Child Safeguarding_ Principles and Practices
Confined Space Awareness
Conflict of Interest Definition Examples and How to Deal With It
Conflict Resolution Anger and Difficult People
Conflict Resolution Dealing with Anger and Difficult People
Coronavirus and Working from Home
Coronavirus and Working in the Hotel Sector
Coronavirus and Working in the Office Environment
Coronavirus and Working in the Restaurant Sector
Coronavirus and Working in the Retail Sector
Coronavirus Awareness
COSHH
Countering Terrorism Financing and Proliferation Financing in Banking
Crafting a Comprehensive Balance Sheet Navigating Assets, Liabilities, and Equity
Creating a Great Home-Working Environment
Creating a Respectful Workplace Fostering Dignity and Inclusion
Creating Career Opportunities Steps to Make Yourself Promotable
Credit Brokerage Accreditation
CRM an Introduction
Cultivating a Positive Customer Service Attitude
Cultivating High Self-Esteem
Cultivating Self-Confidence
Customer Retention Mastery
Customer Service for Housing Associations
Customer Service General
Customer Service Language Mastery
Customer Service Techniques
Cyber Awareness and Staying Safe Online
Cyber Security Fundamentals
Data Analysis Essentials
Data Protection
Database Management Essentials
Dealing with Grievance Issues
Dealing with Performance Issues
Decoding Balance Sheets
Delivering a Media Pitch
Delivering Exceptional Customer Service Going Above and Beyond
Dementia Awareness
Dementia Awareness for Carers
Dementia Awareness for Senior Staff
Demystifying Double Entry Bookkeeping
Deprivation of Liberty Safeguards
Difficult Conversations
Digital and Social Media Strategies
Digital Etiquette and Citizenship
Dignity at Work
Disability Awareness in the Workplace Promoting Accessibility and Inclusion
Driver Safety
Drugs and Young People
e-Office Safety Mobile Pro
e-Office Safety Pro
e-Office Safety Pro No Assessment
e-Start
Early Recognition and Management of Sepsis Identifying and Responding to Critical Infections
Ecstasy Awareness for Managers
Effective Absence Management_ Strategies for Ensuring Workforce Attendance
Effective Communication
Effective Communication in Conference Calls
Effective Management in Housing Associations Strategies for Success
Effective Medicines Management Ensuring Safety and Accuracy
Effective Meeting Preparation
Embracing Feedback with Confidence
Embracing Your Worth Overcoming Inferiority and Building Self-Confidence
Emotional Intelligence
Emotional Intelligence Essentials
Employee Monitoring in the Workplace_ Balancing Privacy and Security
Empowered Boundaries Saying No with Confidence
Engaging and Productive Team Meetings
Epilepsy
Equality and Diversity
Equality and Diversity Foundation
Essentials of Medical Devices Introduction and Safety Considerations
Estate Management
Ethical Decision-Making Navigating Business Ethics with Wisdom
Ethical Values and Code of Conduct
Evidence Gathering and Crime Scene Management
Excelling in Customer Service
Exploring Emotional Intelligence
Exploring Equality, Diversity, and Inclusion (EDI)_ Unpacking the Nine Protected Characteristics
Facilitating Successful Conference Calls
FGM and honour based violence
File Naming Conventions
Financial Management and Budgeting
Fire and Electrical Safety in the Home
Fire Marshal Training
Fire Safety
First Aid
Food Safety – An Introduction
Food Safety – Chilling
Food Safety – Cleaning
Food Safety – Cooking
Food Safety – Cross Contamination
Food Safety – Final Quiz
Fraud Awareness Understanding, Reporting and Prevention
Frontline Support for Individuals with Dementia_ Enhancing Care and Understanding
Functional Skills Maths 2D Shapes
Functional Skills Maths 3D Shapes
Functional Skills Maths Charts
Functional Skills Maths Data
Functional Skills Maths Decimals
Functional Skills Maths Fractions
Functional Skills Maths Probability
Functional Skills Maths Ratios
Functional Skills Maths Scale
GDPR Awareness
GDPR Customer Service
General Security
Google Docs Interactive Tutorial
Guest Complaints
Guest Name Usage
HACCP
Hand-Arm Vibration at Work
Handling a Difficult Conversation in a Care Setting
Handling Angry Callers Effectively
Harnessing Intellectual Property (IP) Maximizing the Benefits for Your Business
Harnessing IP Business Benefits
Health and Safety for Managers
Health and Safety Induction
Heroin Awareness for Managers
Home and Mobile Working no assessment
Home Ownership
Home Working Risk Assessment A Comprehensive Guide
Housing Associations
How to manage an Office Facility
How to Write an Effective CV
Human Rights
Implementing the GDPR
Importance of Equality, Diversity, and Inclusion_ Fostering a Culture of Belonging
Importance of Science and Technology in Business
Increasing Awareness Learning Disability and Autism in Healthcare Settings
Induction for Social Housing
Infection Prevention and Control for Everyone
Infection Prevention and Control in Business
Infection Prevention and Control in Healthcare
Information Systems
Initiating Conversations Techniques for Starting Meaningful Interactions
Inspiring Action
Intellectual Property (IP) Basics_ Safeguarding and Utilizing Intellectual Assets
Internal Training Coach Trainer
Internal Training Curriculum Developer
Internal Training Distributor
Internal Training Financial Auditor
Internal Training Quality Assurer
Internal Training Super Admin
Introduction to CDM
Introduction to Data Science
Introduction to Fundraising
Introduction to Governance
Introduction to Governance for SHPs
Introduction to Local Government
Introduction to Marketing
Introduction to Medication Awareness
Introduction to Professional Boundaries for Care
Introduction to Project Management
Introduction to Regulatory Framework
Introduction to the Care Act 2014
Introduction to the Financial Conduct Rules
Introduction to the Mental Capacity Act
Introduction to Whistleblowing
ISO 14001 Environmental Management Systems
ISO 27001 Essentials for Local Government
ISO 27001 Information Security Management Systems
ISO 42001 Lead Auditor Training
ISO 45001 Awareness
ISO 50001 Energy Management Systems
ISO 9001 Essentials for Local Government
ISO 9001 Quality Management Systems
ISO Advanced
ISO Beginners
IT Help Desk Mastery for Technical Specialists
IT Security
Keeping Meetings on Track
Laboratory Safety and Ergonomics
Law and Journalism
Learning Techniques
Legal High Awareness for Managers
Legal Issues Concerning Media Assets
Legionella Awareness
LGBT Awareness
Life story work
Life Transitions
Lone Working
Lone Working Safety for Home and Remote Workers
Love Food Hate Waste
Making a Lasting Impression
Managing Attendance
Managing Conflict and Resilience In Action
Managing Conflict and Resilience Introduction
Managing Difficult Situations and Challenging Customers Assertiveness Techniques for Success
Managing Disciplinary Issues
Managing Information Securely
Managing Medicines
Managing Nerves with Ease Techniques for Confident Performance
Managing Performance
Managing Stress, Isolation and Self-Motion for Home-Workers
Managing your Digital Footprint
Manual Handling
Manual Handling of People in Care Settings
Mastering Credit Management
Mastering Google Sheets
Mastering Inner Dialogue Unlocking Success through Positive Self-Talk
Mastering Meeting Minutes
Mastering Sales Funnels
Mastering Sales Presentations
Mastering Telephone Customer Service
Mastering the LAER Method Effective Communication for Influence and Impact
Mastering Time Management
Mastering Time Management with Andrew Huberman
Medication Awareness in Healthcare Best Practices and Safety Guidelines
Mental Capacity Act
Mental Health Awareness at Workplace
Mental Health Refresher
Mental Wellbeing and Mindfulness
Microaggressions in the Workplace
Microsoft Excel in 30 Minutes
Microsoft Power Point in 15 Minutes
Microsoft Word in 15 Minutes
Modern Slavery
Money Laundering
Money Management and Responsibilities
Navigating Difficult Conversations with Confidence
Navigating Diverse Working Cultures Fostering Inclusiveness and Thriving Teams
Negotiating Skills Quiz
Net Present Value Simplified
Network and System Administration Essentials
Network Security ISO 27001 and 27033 Essentials
Note Taking at Interviews
Nutrition Awareness
Open eLMS Creator Session 1 Understanding what makes great e-learning
Open eLMS Creator Session 2 Scripting and the information design of an e-learning project
Open eLMS Creator Session 3 Search and edit images to the correct size
Open eLMS Creator Session 4 Start to Create an e-Learning Session
Open eLMS Creator Session 5 Create buttons and interactivity in e-learning
Open eLMS Creator Session 6 Process videos using Adobe Media Encoder
Open eLMS Creator Session 7 Exporting the e-Learning
Opportunity Cost Demystified
Organisational Structures
Organising Events
Overcoming Communication Barriers
Patient Chaperone Policy Ensuring Privacy and Comfort in Medical Settings
People Management
Persuasion Skills for Success Influencing Your Boss with Impact
Power BI Introduction
Power BI Searching Sorting Filtering
Power BI Visualisations
Power vs Influence
Preparing a Media Proposal
Preparing a Media Proposal Workbook
Preparing for a Job Interview
Presenting Skills Final Quiz
Prevent Strategy
Privacy in Practice – An in-depth education of Privacy & Confidentiality
Problem Solving in Business
Promoting British Values_ Embedding Principles of Democracy, Rule of Law, and Respect
Protecting Children_ Building Awareness on Child Sexual Exploitation
Psychologically Informed Environments
Public Relations Tools and Activities
Recognising and Reporting Abuse (Care)
Reformation in the Criminal Justice System
Reiki Healing for Beginners
Remembering Names with Ease
Resilience in Action Building Strength in the Face of Challenges
Risk Assessment
Safe Handling of Controlled Drugs Protocols and Procedures
Safe Handling of Medical Gases Procedures and Precautions
Safe Working from Home and Office
Safeguarding Adults
Safeguarding Adults at Risk_ Compliance and Best Practices in Scotland
Safeguarding Adults at Risk_ Ensuring Protection in Wales
Safeguarding Children
Safeguarding Children and Young People in Scotland_ Promoting Safety and Well-being
Safeguarding Children and Young People in Wales_ Ensuring Protection and Support
Safeguarding Officers or Leads_ Meeting the Needs of Vulnerable Adults
Safety for Lone Workers (for Care)
Sanctions in Banking
Scriptwriting for e-Learning
Search Engine Optimisation
Secrets of Persuasion
Section 20 Intro for Leaseholder Staff
Selling Alcohol Legally and Responsibly
Senior Managers Guide to Equality and Diversity_ Driving Inclusion at the Organizational Level
Sharps Awareness
Sharps Awareness and Safety in Medical Environments Handling and Disposal
Social Media and Journalism
Social Media Usage
Standing Firm Asserting Yourself and Maintaining Boundaries
Start Using Power BI
Storyboarding for Media Creation
Stress
Substance Abuse Awareness Understanding Drug and Alcohol Impact in the Workplace
Supporting New and Expectant Mothers_ Ensuring Workplace Well-being and Compliance
Taking Charge of Your Life Empowering Strategies for Personal Control
Taking the mystery out of Section 20
Tax Evasion Awareness
Tax Evasion in Banking
Taxi Safety and Regulations
Team Supervision
Telephone Courtesy
Tenancy Management
The 7 Cs of Effective Communication
The Art of Active Listening
The Art of Assertiveness
The Employment Rights Bill 2025 – What It Means For You
The Influencing Star Mastering the Art of Persuasion and Influence
The Power of Active Listening
The Power of Empathy
The Power of Positive Language
The Price-Earnings Ratio Unveiled
Thinking on Your Feet Techniques for Quick and Impactful Responses
Thriving Amidst Difficult Colleagues
Time Management
Transforming Disgruntled Customers Effective Complaint Handling for Loyalty
Treating Customers Fairly – Finance
Unconscious Bias
Understanding Business Markets
Understanding DevOps
Understanding Domestic Abuse_ Supporting Victims and Creating a Safe Environment
Understanding Duty of Care
Understanding Financial Controls
Understanding Gifts and Hospitality Regulations
Understanding Informed Consent in Medical Practice Empowering Patients with Information
Understanding ISO 22301 BCMS Essentials
Understanding Person-Centred Care
Understanding RIDDOR Your Guide to Injury Reports
Understanding Software Development
Understanding the Adult Support and Protection (Scotland) Act
Understanding the Adults with Incapacity (Scotland) Act 2000
Understanding the Connections between Organisational Structure, Strategy, and the Business Operating Environment
Understanding the Online Safety Act 2023
Understanding the Payment Card Industry Data Security Standard
Understanding the PREVENT Strategy_ Identifying and Preventing Radicalization
Understanding the Procurement Act 2023
Universal Credit Children and Childcare
Universal Credit Health Conditions and Disabilities
Universal Credit Housing
Universal Credit How Do I Claim
Universal Credit Self Employment
Universal Credit Working
Unleash Your Confidence Embracing Your Inner Power
Unleashing Your Personal Power
Unlocking the Power of Influence
Unveiling the Profit and Loss Account Understanding Financial Performance
Using Social Media Responsibly
Value for Money in Social Housing
Voice of Success
Volatile Substances Awareness for Managers
Welfare Reform Landlords
Welfare Reform Tenants
What is Universal Credit
WIIFM Getting People to Listen with Impact and Relevance
Working at Heights
Working Safely with Steps and Ladders
Writing a Good Story
Writing a Proposal
Writing An Effective Press Release
