Handling Cash & Payments

Handling Cash & Payments

This course helps you master the essential skills for handling cash and various payment types accurately in a busy British hospitality environment. You will learn to confidently process card and mobile payments, manage floats effectively, and perform cash-up procedures at the end of a shift. The training covers crucial security aspects, including identifying counterfeit currency, understanding polymer note features, and keeping cash secure. You will also learn till etiquette, how to deal with voids and damaged currency, and manage till discrepancies. Develop the confidence to provide excellent customer service during every transaction, ensuring data protection and a smooth payment experience for all.